VAS CONSULTING

With VAS Consulting, we now have the ability to support the full insurance adjusting ecosystem by training both new and experienced adjusters, as well as providing targeted training solutions for IA firms and carrier staff. This includes foundational training for new adjusters entering the field, advanced refinement for existing adjusters focused on improving speed, accuracy, and consistency, and storm orientation training for IA firms to better prepare and deploy adjusters during CAT events. We also help create standardized structures for carrier staff to improve alignment between field and management operations. Exceeding expectations, reducing file friction, and improving overall claim quality is what we deliver.

• When the next major hurricane hits, will you be ready to deploy your 250 adjusters? Will you know they can all deliver a consistent work product? And will carriers see you as the right choice when performance matters most?
• Storm Orientation Training is a performance and operations-focused system for independent adjusting firms designed to improve adjuster file quality, consistency, and readiness during CAT events. It aligns onboarding of new or unproven adjusters with a standardized workflow using the VAS Process. The emphasis is on reducing cycle times, improving file accuracy, and increasing carrier satisfaction to strengthen long-term deployment relationships.
• VAS Orientation Training helps bring adjusters to a baseline level where QA teams can clearly interpret and trust the work product. In as little as a two-day course, adjusters learn to produce aligned photo documentation, estimates, and written reports so reviewers can easily follow the loss from start to finish with consistency and clarity.

• A unified training and support system that combines structured instruction with guided field application. Training establishes standardized skills in photo reporting, estimating, and claim documentation. When these three components flow clearly and consistently from start to finish, file reviewers can easily understand what occurred during the loss, resulting in a more consistent work product and increased confidence from employers, leading to repeat assignments.
• VAS mentorship provides real-world reinforcement through file review and decision support. Together, training and mentorship ensure adjusters not only learn the VAS Process but can consistently execute it under live deployment conditions.  

• A property claims operations training platform designed for carrier staff, focused on improving field adjusters’ work product, enhancing file review efficiency, and standardizing claim expectations. It bridges the gap between desk and field workflows, reduces rework, and improves consistency in claim outcomes through clearer guidelines, structured feedback loops, and unified estimating standards.
• By integrating the VAS Process across the carrier enterprise, carriers gain a consistent framework for evaluating and interacting with IA firm vendors, elevating expectations and driving greater efficiency, consistency, and productivity across the entire claims ecosystem.